If for any reason you are not 100% satisfied, simply return your unused item, within 30 days of purchase, for a full refund, replacement, or credit. Simply pack up the item and mail or ship it back to us. Note that all merchandise must be returned in the original box and condition. Enclose a note and a copy of your invoice, so that we can promptly credit your account. We will credit you, the same way as you paid us (i.e. credit card or cheque). You are responsible for the freight charges both to you and back to us. All freight charges are credited if the error was ours.